Privacy Policy

At OurCar.SG, we value your privacy and take it seriously. When you choose to use our app, you are consenting to the collection and use of information as outlined in our privacy policy. We appreciate your trust in us.

OurCar.SG, developed by Weilong Electronics, is a commercial app provided free of charge for its intended use. This statement informs visitors about our policies regarding the collection, use, and disclosure of Personal Information if they decide to use our Service.

By using our Service, you agree to the collection and use of information in accordance with this policy. The Personal Information we collect is used to provide and improve the Service. We do not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which can be accessed at OurCar.SG unless otherwise defined in this Privacy Policy.

In order to facilitate the application of a parking season and provide our services effectively, we require certain information from you.

The types of information we collect may include:

Transaction information such as payment details.

Personal details such as name, employee number, email, phone number, designation, department, license plate number, iu number

Account information such as email, phone number and pasword

Photos such as your employee card photo

You may provide personal information in various circumstances, including when you:

Apply a parking season

Make payments for parking season

Submit information when providing feedback

Information collected through automated

We may collect information from your device through automated when you use our services. These automated technologies may include cookies, log data. The information may include your Internet Protocol(IP) address, device operating system. The more detail information you can refer Log Data.

Location information

Our service may collect precise information about the location of your device using geolocation and location presence awareness technologies such as GPS, Wi-Fi, or Bluetooth. For most devices, you are able to widthdraw your permission for OurCar.SG to acquire this information on your location through the device. If your have questions about how to disable collection of precise location information, we recommend you contact your device service provider.

Please note that our app did not use third-party services that collect information to identify you.

OurCar.SG may use the information we collect to:

Fulfill your requests. When you apply or make payment, we need to know which carpark you are wish to park.

Verify information. We use your employee card photo to confirm your eligibility for specific carparks, which may have different rates for employees and non-employees.

Conduct data analysis. We analyze how many users apply for season parking through our service.

Provide customer service. We use your provided information to assist you with any issues or feedback you may have.

We use location information to facilitate services such as locating nearby parking options.

When you use our Service, in the event of an app error, we may collect data and information (via third-party products) on your device, referred to as Log Data. This Log Data may include details such as your device's Internet Protocol ("IP") address, device name, operating system version, app configuration when using our Service, timestamp of your use of the Service, and other statistics. For those data will not share to other and it just for debug purpose.

A "cookies" is a text file that websites send to a visitor's computer or other Internet-connected device to uniquely identify the visitor's browser or to store information or settings in the browser.

Cookies serve various purposes, including:

To Facilitate Our Service: Assisting in the efficient operation and enhancement of our Service.

To Provide the Service on Our Behalf: Ensuring the delivery and support of our Service.

To Perform Service-Related Tasks: Handling specific tasks that are integral to our Service, such as customer support, maintenance, and analysis.

To Assist in Usage Analysis: Helping us understand how our Service is used to improve and optimize it.

Our Service does not explicitly use cookies. However, we may use other technologies, such as JavaScript, which can work in conjunction with cookies. You have the option to accept or refuse these cookies and to be notified when a cookies is sent to your device.

We will not sell your personal information to others. In certain circumstances, we will share your personal data with third parties. We may engage third-party companies and individuals for the following reasons:

To Facilitate Our Service: Assisting in the efficient operation and enhancement of our Service.

To Provide the Service on Our Behalf: Ensuring the delivery and support of our Service.

To Perform Service-Related Tasks: Handling specific tasks that are integral to our Service, such as customer support, maintenance, and analysis.

To Assist in Usage Analysis: Helping us understand how our Service is used to improve and optimize it.

These third parties may have access to your Personal Information but only to perform these tasks on our behalf. They are bound by confidentiality agreements and are strictly prohibited from using or disclosing the information for any other purpose. We ensure that all our third-party service providers adhere to the highest standards of data protection and security, aligning with our commitment to safeguard your privacy.

We deeply value your trust in providing us with your Personal Information. Consequently, we strive to employ commercially acceptable means to safeguard this data. However, it's important to recognize that no method of transmission over the Internet or electronic storage is entirely secure and reliable. While we take significant measures to protect your Personal Information, we cannot guarantee its absolute security. We are committed to continuously reviewing and enhancing our security practices to ensure the highest possible level of protection for your data.

Our Service may contain links to third-party websites that are not operated by Weilong Electronics. If you visit one of these linked websites, we are strongly advise you to review the Privacy Policy of these websites. We are no responsible for the content, privacy policies, or practices of any third-party sites or services. Any information you submit to those third-parties is subject to their privacy policy, terms and conditions, and other policies.

Our Services are not intended for children under 13 years old. If you are a parent or guardian and you become aware that your child has provided us with personal information, please contact us immediately. We will take the necessary actions to delete such information from our records and ensure the privacy and safety of your child.

We may update this Privacy Policy from time to time. If we change the privacy policy, we will change the "Effective Date" listed at the top of this policy. Thus, you are advised to review this page periodically for the most up-to-date version of our statement. These changes are effective immediately after they are posted on this page.

If you request to delete your account, we will remove all your personal data, including your email, phone number, photos, and other identifiable information. However, we will retain your payment history, which will not be associated with your personal information but will serve as a record

If you have any questions about this statement, you can reach us at support@weilongelectronics.com